Return Policy

If you would like to return a product, please do the following;
 
Please fill out the RMA form and email it to info@tyrantcnc.com for approval prior to shipping return. Click to download the RMA form in PDF.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund. 
 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Include a physical copy of the RMA form with your shipment back to us. Returns sent back in a paper envelope are not accepted. We do not offer returns on clothing/apparel. 
 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and are processing your refund.
 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. There may be up to a 15% restocking fee on ALL returns.
 

Late or missing refunds (if applicable)

  1. If you haven’t received a refund yet, first check your bank account again. 
  2. Then contact your credit card company, it may take some time before your refund is officially posted.
  3. Next, contact your bank. There is often some processing time before a refund is posted.
  4. If you’ve done all of this and you still have not received your refund yet, please contact us at info@tyrantcnc.com

 

Shipping

 
To return your product, you should mail your product to: 
 

Tyrant CNC
ATTN:RMA
1640 W Fulton St. 
CHICAGO, IL 60612

 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund if free shipping was selected on your purchase. 
 
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.